Frequently Asked Questions

Everything you need to know before your next big adventure.

How long does shipping take for heavy gear?

Standard shipping for most equipment takes 3-5 business days. Larger items like kayaks or treadmills are shipped via freight and typically arrive within 7-10 business days.

What is your return policy on used sports equipment?

We offer a 30-day satisfaction guarantee. Items must be returned in their original packaging; however, we accept returns on gear that has been tested, provided it shows no signs of significant wear or damage.

Do you offer international shipping?

Yes, Adventure Sports ships to over 50 countries. International delivery times vary by location, but most orders arrive within 14-21 business days.

Are your products covered by a warranty?

All products sold are covered by a minimum 1-year manufacturer warranty. Premium technical gear often includes an extended 2-year warranty against defects in materials and workmanship.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna for larger purchases.